| Chess | Chess | Chess | CHECKMATE | ||||
| Service description | Lite | Basic | Preium | ||||
| 1 computer | 1-5 computers | 5-10 computers | 10 or more computers | ||||
| monthly charges: | $100.00 | $300.00 | $400.00 | $800.00 | |||
| Virus, Worm, Adware and Spyware Removal | |||||||
| Check and removal virus, worm, adware and spyware | v | v | v | v | |||
| System cleaning | |||||||
| Removal unnessasary temp files | v | v | v | v | |||
| Removal cookies | v | v | v | v | |||
| Cleaning registry | v | v | v | v | |||
| System Optimizing | |||||||
| Defragmentation harddrives | v | v | v | ||||
| Adjusting memory settings | v | v | v | ||||
| Adjusting BIOS settings | v | v | |||||
| Adjusting internet settings | v | v | v | ||||
| Backup/Recovery | |||||||
| Backup data files | v | v | v | ||||
| System imaging | v | v | |||||
| Recovery of data files | v | v | v | ||||
| System recovery | v | v | |||||
| High Speed Cable/DSL Modem Setup | |||||||
| Install cable/DSL modem | v | v | v | ||||
| Setup and configure modem | v | v | v | ||||
| Troubleshoot | |||||||
| Solving problems PC hardware | v | v | |||||
| Solving problems PC software | v | v | v | v | |||
| Solving problems Server | v | v | v | ||||
| Solving problems network | v | v | v | ||||
| Repair | |||||||
| Replace hardware components on site | v | v | |||||
| Replace hardware components on call | v | v | |||||
| System upgrade on site | v | v | |||||
| System upgrade on call | v | v | |||||
| Shared Internet Office Solutions | |||||||
| Implement office network | v | ||||||
| Configuring office network | v | ||||||
| Adding wireless devices | v | ||||||
| Configuring wireless devices | v | ||||||
| Technology Consulting | |||||||
| Diagnose business needs | v | v | v | v | |||
| Report budget recommendations | v | v | |||||
| Assist in business technology expansion | v | ||||||
| Computer and Network Security | |||||||
| Installing firewall security | v | ||||||
| Configuring firewall security | v | ||||||
| Update security system | v | v | v | ||||
| Office Relocation and Setup | |||||||
| Relocate systems and networks | v | ||||||
| Relocate peripherals | v | ||||||
| Reconnect and check systems and network | v | ||||||
| v | |||||||
| Remote Services* | |||||||
| Remotely backing up data files | v | v | v | ||||
| Remotely backup systems | v | v | |||||
| Remotely maintain systems | v | v | v | ||||
| Remotely troubleshoot systems | v | v | |||||
| v | v | v | |||||
| Support | |||||||
| Support during office hours | v | v | v | ||||
| Full support 24 hours a day | v | ||||||
| * Only on request | |||||||